FAQ

Marble Surface

Common questions people have about their home's heating, cooling and plumbing! Have a question that we don't have listed below? Reach out to us and we would be happy to give you an answer.

When should I have my Furnace or Air Conditoner serviced?


At the beginning of each heating/cooling season. The end of winter or beginning of spring is the ideal time to have your air conditioned serviced to ensure it is ready for the upcoming hot weather. Likewise the end of summer and start of fall is the ideal time to have your furnace serviced to ensure it is ready for the upcoming cold temperatures.




How often should I replace my filters?


To keep your system running as efficiently as possible, you should replace your filters once a month.




What does HVAC stand for?


HVAC is short for heating, ventilation and air conditioning.




How important is my indoor air quality?


VERY important! Dust, allergens, pollutants, and mildew can be circulating inside your home, compromising your family’s health. Did you know if unattended, your indoor air quality can be 100 times worse than the air you breathe outside?




What should I do if my AC freezes up or starts blowing hot air?


Call us ASAP. If your AC is frozen, inside or out, you could subject your system to serious damage if not taken care of. Please turn the system off too allow the coil to thaw out. Technicians cannot diagnose or repair a unit that is frozen.




What is the best temperature to set my AC to in the summer?


76 degrees with the fan set to auto is recommended for energy efficiency. For every 2 degrees that a thermostat is set lower will add approximately 5% to your energy bills. Every home is constructed differently so your setting may be lower depending on comfort levels.




When should I replace my furnace or air conditioner?


There are many factors that come into play when talking about furnace or air conditioning replacement. System age, operations and efficiency are all factors in the decision to replace equipment. Older systems tend to be less efficient, costing you more in utilities such as gas or electric. Also consider how well it is heating your home, if it is needing frequent costly repairs, replacement may be a better option.